Privacy Policy

Last Updated: February 26, 2026

This Privacy Policy describes how UpandVacay collects, uses, and protects information. The Service is operated by Nicholas Kothman, and may later be assigned to a limited liability company or successor entity (collectively, "Company," "we," "us," or "our"). By using the Service, you agree to this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect:

Email address
Account information
Points balances
Membership status
Support communications
Refund requests
Testimonials (if submitted voluntarily)

We do not intentionally collect loyalty account passwords.

Payment Information

Payments are processed by third-party providers (e.g., Stripe). We do not store full credit card numbers.

Usage Data

We may collect:

IP address
Browser type
Device information
Pages visited
Feature usage
Referral data

This helps improve performance and security.

Cookies and Tracking

We may use cookies for:

Authentication
Performance analytics
Affiliate tracking
Advertising measurement

You may disable cookies in your browser, though some features may not function properly.

2. How We Use Information

We use information to:

Provide and maintain the Service
Process subscriptions
Deliver analytics functionality
Improve features
Respond to inquiries
Prevent fraud
Comply with legal obligations

3. Sharing of Information

We do not sell personal information.

We may share data with:

Payment processors
Hosting providers
Analytics providers
Email service providers
Affiliate tracking networks
Legal authorities when required

All vendors are expected to protect data appropriately.

4. Data Retention

We retain data as long as necessary to:

Provide services
Comply with legal requirements
Resolve disputes
Enforce agreements

Users may request deletion of their account data.

5. Data Security

We implement reasonable safeguards to protect information. However, no system is completely secure.

6. Your Rights

You may request:

Access to your data
Correction of inaccuracies
Deletion of your account
Opt-out of marketing communications

Contact: upandvacay@gmail.com

7. Email Communications

If you provide your email address, you may receive:

Account notices
Billing communications
Service updates
Marketing messages (if opted in)

You may unsubscribe at any time. We comply with applicable anti-spam laws.

8. Affiliate Links

The Service may include affiliate links. Affiliate tracking may use cookies. We may receive compensation from third-party partners.

9. Testimonials

If you submit a testimonial:

You grant permission for us to display it.
We may edit it for clarity.
We may show your first name unless otherwise requested.

10. International Users

The Service is intended for users in the United States. We do not specifically target the European Union.

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of updates.